Shipping & Delivery Information

At AMERIVA CART, we specialize in shipping authentic products from the United States to customers across India. Since this is an international service, shipping timelines and processes differ from standard domestic deliveries. Please review the details below before placing an order.

1. Shipping Process

Once you place an order on our website, the process works as follows:

  1. We purchase the product from the authorized US retailer
  2. The product is shipped to our US warehouse or partner facility
  3. After quality checks, it is dispatched for international shipping
  4. The shipment undergoes customs clearance in India
  5. The product is delivered to your doorstep

We manage the entire process so you don’t have to deal with international sellers, couriers, or customs directly.

2. Shipping Timeline

Estimated Delivery Time

  • Total delivery time: 7–15 business days
  • Delivery timelines may vary depending on:
    • Product availability in the USA
    • International courier transit times
    • Customs clearance procedures
    • Destination city in India

⚠️ Delays caused by customs, weather conditions, public holidays, or courier issues are beyond our control.

3. Shipping Charges

  • Shipping charges are calculated based on:
    • Product weight and dimensions
    • Shipping destination in India
    • Courier partner rates

The final shipping cost is shown clearly at checkout before payment.

4. Customs Duties & Taxes

  • International shipments are subject to Indian customs duties, GST, and import taxes
  • Customs charges are not included unless explicitly mentioned
  • Customs duties are determined by Indian customs authorities and may vary by product category

Important:

  • Customs charges are non-refundable
  • Refusal to pay customs duties may result in:
    • Shipment being returned or abandoned
    • No refund being issued

5. Delivery Partners

We work with trusted international courier companies such as:

  • Delhivery
  • Blue Dart
  • E kart
  • DTDC
  • SPEEDPOST
    (or equivalent regional partners)

Once your order is shipped, tracking details will be shared via email or WhatsApp.

6. Address Accuracy

Please ensure:

  • Correct delivery address
  • Valid phone number
  • Proper pin code

AMERIVA CART is not responsible for delays or losses due to incorrect address details provided by the customer.

7. Delivery Attempts

  • Couriers usually make 2–3 delivery attempts
  • If delivery fails due to unavailability or incorrect information:
    • Re-delivery charges may apply
    • No refund will be issued for failed deliveries

8. Damaged or Missing Items

If your order arrives:

  • Damaged
  • Incomplete
  • Incorrect

You must notify us within 48 hours of delivery with photos/videos of the package and product for assistance.

9. Restricted & Prohibited Items

Certain items may face restrictions under Indian import laws (e.g., liquids, batteries, cosmetics, wireless devices).

Orders placed for restricted items are:

  • Subject to customs approval
  • Non-refundable if seized or rejected by customs

10. Contact Us

For shipping or delivery-related queries, contact us at:

📧 Email: infoamerivacart@gmail.com
📞 WhatsApp / Phone: +91 9625922369
🕒 Support Hours: Monday – Saturday | [10:00 AM – 7:00 PM IST]

11. Policy Acceptance

By placing an order on AMERIVA CART, you agree to our Shipping & Delivery terms outlined above